What buyers say about working with Everstore

The Client

A mid-sized natural skincare brand based in Paris, France, specializing in premium serums and face oils. They sell through their flagship store on Rue Saint-Honoré and approximately 120 independent pharmacies across France.

How They Found Us

In March 2022, their previous supplier in Zhejiang delivered 12,000 serum bottles with visible batch-to-batch color inconsistency and droppers that leaked during transport. Their retail launch was only six weeks away. The founder found us through our website.

What Happened Next

1. 01

   We responded within four hours on a Sunday and sent a video of our 100% leak-testing line the same day.

2. 02

   Samples were shipped by DHL and arrived in Paris within 48 hours.

3. 03

   Two weeks later, the client’s QC director visited our Guangzhou branch factory and reviewed glass-tubing IQC, the three-point drop test on dropper assemblies and batch color-matching records with Delta E below 1.5.

4. 04

   The first order of 8,000 sets was delivered in 18 days, three days ahead of schedule.

The Result

• First order in 2022: 8,000 sets. By 2024, annual volume exceeded 150,000 sets across seven SKUs.
• Zero quality complaints over three years. The client expanded from serums into a complete face-oil line using our amber glass bottles.
• In 2024, they appointed us as their primary packaging supplier for the French market.

The Client

A direct-to-consumer indie makeup brand launched in Los Angeles in 2021 by a former Sephora buyer. They built an audience of 180K Instagram followers and sell primarily through Shopify.

How They Found Us

In November 2022, the founder contacted us through our Alibaba International store. She had approached 14 factories. Each either rejected her 3,000-unit-per-color MOQ or quoted 40% above her target price because the order was small.

What Happened Next

1. 01

   We accepted the 3,000-unit trial order for cushion compact cases because the design brief was clear and the brand story was credible.

2. 02

   The design required a matte finish, metallic rose-gold rim and custom inner-tray cutout. Our engineering team worked with her designer for 11 days and adjusted the injection mold twice to bring gap tolerance below 0.05mm.

3. 03

   The first batch shipped in 22 days and sold out within five days of launch.

The Result

• The Q1 2023 trial order grew into monthly reorders of 25,000 units by Q4 2023.
• By mid-2024, their cushion compact was selected for Sephora’s “Clean at Sephora” indie brand program. We now supply 11 SKUs, including lipstick tubes and mascara containers.
• Annual purchase volume grew 4.2x within two years.

The Client

An organic skincare brand based in Sydney, Australia, targeting the premium natural channel. Its products are stocked in Chemist Warehouse and approximately 80 organic boutiques.

How They Found Us

In January 2023, the brand needed PCR-content documentation and FSC-certified paper boxes to pass an ACO audit. Most suppliers replied vaguely that recycled material would be no problem.

What Happened Next

1. 01

   Within three working days, we provided a 14-page compliance package covering material safety data sheets, PCR resin certificates with traceability codes, FSC chain-of-custody certificates and migration test reports per EU 10/2011.

2. 02

   When the certification body requested additional ink-composition documentation, our sourcing team worked with the ink supplier and obtained the formal letter within five days.

3. 03

   We arranged and covered the cost of an SGS pre-shipment inspection for the first production run.

The Result

• Their full product line passed ACO certification on the first attempt.
• We currently supply 12 SKUs, including PCR plastic jars, amber glass dropper bottles and FSC-certified rigid boxes.
• After 2.5 years of partnership, the client expanded into New Zealand and appointed us as packaging supplier for that launch.